Updated: September 2019
Allocation of tickets
All tickets are supplied in good faith and Monovents.com cannot be held responsible for any changes to event times or cancellations. Tickets are usually supplied on a first come, first served basis. Whilst all efforts are made to ensure tickets are allocated to capacity, in the event that there is overbooking, for whatever reason, any alternative ticket allocation is entirely at the discretion of Monovents.com or the Event Organiser. No compensation will be offered. Tickets are supplied for use of member and guest(s) only. Tickets are non-transferable.
Resale of tickets is strictly prohibited
If you cannot use tickets allocated, please inform the Event Organiser as soon as possible. The contact details can be found on the confirmation email received when the tickets were accepted. All tickets are subject to the Event Organiser’s and venue’s own terms and conditions. Monovents.com (and the Event Organiser) reserves the right to refuse tickets to an applicant and the right to withdraw access at any time and without giving reason. If an event is cancelled, or its timing changed substantially, Monovents.com (or the Event Organiser) will notify ticket holders of a new date/time if possible, and if not any alternative offering will be at the discretion of the Event Organiser. Where an event has been classified or has an age restriction imposed upon it, notification will appear on the confirmation email received from the Event Organiser.
Customers should not contact the Event Organiser or box office direct. There is a private agreement between the Event Organiser and Monovents.com. Tickets are pre-allocated and no special requests can be considered.
No late ticket pick up or admittance. Members are expected to be polite to the box office staff at all times and take the tickets that they are offered without asking for changes. All tickets are subject to availability and at the discretion of the Event Organiser.
Sound and video recording / photography equipment including mobile devices are not permitted at the events unless otherwise stated and in some instances may be confiscated upon entry. By attending the event it is understood and accepted that the event may be monitored for unauthorised recording.
Membership & Registration
Membership of Monovents.com requires registration and therefore we ask you to provide information to access offers. The decision to provide this information is purely optional; however, if you elect not to provide such information, you will not be able to access offers or features or participate in various areas and/or services offered via the website. When you register or become a member of the website or provide information to the website in any other manner, you agree to provide only true, accurate, current and complete information. If you become a member of the website or any portion thereof, you agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your password and for restricting access to your computer so that others may not access the password protected portion of the website using your name in whole or in part. The website reserves the right to terminate membership and deny access to the website to any person who violates these Terms.
This service is currently fee but Monovents.com withhold their right to charge an administration fee for the membership, specific ticket allocations or other services in the future. However, you will be notified in advance of any charges and before they occur have the right to cancel your membership (without any costs) or decline any tickets (without any costs), which require an administration fee.